Privacy Policy — Best Puppies LLC
This Privacy Policy explains how Best Puppies LLC collects, uses, and protects your personal information. By using our website and services, you agree to the terms of this policy.
Information We Collect
We collect information you provide directly to us when you browse our site, create an account, make a purchase, or contact us. This includes your name, email address, phone number, shipping address, and payment information. We also collect information about your device and how you interact with our site through cookies and analytics.
Deposit and Payment Information
When you submit a deposit or payment through our website, your payment information is processed securely through our verified merchant account provider. Best Puppies LLC does not store, retain, or have access to your credit card numbers, debit card numbers, or sensitive payment details. All payment processing is handled by our PCI-DSS compliant merchant processor and follows industry standards for payment card security. Your payment information is encrypted and transmitted directly to our merchant account provider — we never receive or store the full card data.
Form Information and Customer Data
When you fill out deposit forms, inquiry forms, or alert preference forms on our website, that information is securely submitted and stored in our secure database for order fulfillment and customer service purposes only. We use this information to process your order, confirm your puppy reservation, arrange delivery, and provide you with receipts and updates. We do not sell, rent, or share your personal information with third parties without your explicit consent.
How We Use Your Information
We use your information to: process orders and deposits, send you receipts and delivery updates, provide customer service, respond to your inquiries, send marketing communications if you've opted in, and improve our website and services. We never sell, rent, or share your personal information with third parties without your explicit consent.
SMS and Email Communications
When you subscribe to alerts or opt in to receive text messages and email updates from Best Puppies LLC, you're giving us permission to contact you about new puppy listings, promotions, and important account information. Standard message and data rates apply for SMS. You can unsubscribe or opt out at any time by replying STOP to any text message or clicking the unsubscribe link in any email. We will honor your request immediately.
Breed Alerts and Push Notifications
If you sign up for breed alerts through our website, we'll send you push notifications when new puppies matching your selected breeds become available. You control which breeds you want to be notified about and can modify your preferences anytime. You can unsubscribe from all alerts at any time through your alert settings or by contacting us directly.
Data Security and PCI Compliance
We take the security of your personal information seriously. All payment information is encrypted and processed through secure, PCI-DSS compliant merchant accounts. Best Puppies LLC maintains strict security protocols to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100 percent secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and track site performance. You can control cookie settings through your browser, but disabling cookies may affect site functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
Your Rights
You have the right to access, update, or delete your personal information at any time. Contact us at (800) 879-1995 or info@bestpuppies.org to request changes to your account or data removal requests.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Best Puppies LLC
Phone: (800) 879-1995
Email: info@bestpuppies.org